TIMEFRAMES ON PRODUCTS
• Our Robes & PJs take 8-10 working days to make and 2-4 working days for embroidery.
• Personalised boxes and personalised slippers take between 8-10 working days.
• Fabric Face Masks take 2-5 working days to dispatch and 1-3 working days for courier.
• PRE-ORDER items take 3 weeks (working days).
• Personalized Hats, Beach bags and hangers take 8-10 working days.
• All fabric is subject to availability, if your choose a fabric that is out of stock we will fully refund you or offer you an alternative print.
• Once any payment has been received your order has been confirmed and can not be changed what so ever. Any changes such as embroidery names, if not started they can be changed however if already completed there is a charge for unpicking and for the new name. Any damages caused from the unpicking we will not be held responsible.
• Orders over 8 garments take 3 weeks once payment is made in full.