FAQ's

We take pride in sourcing the best quality fabrics and producing gorgeous garments for those special occasions. We specialize in bridal robes, sleepwear, customized robes, accessories and summer wear.

Our aim is to make everyone woman feel special in our Adore Couture Products.  

Our Robes take 3-5 working days to make and 2-3 days for embroidery.

Personalised boxes and personalised slippers take between 5-10 working days.

The PJ's take 5-7 working days.

The Tropical and Paradise two piece blazer shorts takes 3-5 working days.

Personalized Hats, Beach bags and hangers take 3 working days.

​All fabric is subject to availability, if your choose of fabric is out of stock we will fully refund you. 

RETURNS

All our products are printed, made to order and some are personalised. We therefore do not offer exchanges or refunds, however can offer alterations at an extra charge.

Please note that we are not responsible for any items damaged during transportation or theft. If you wish to insure your parcel please contact us directly to arrange this for you.

Please ensure you choose the correct size when ordering and if your unsure to please contact our team, who will assist you to the best of their abilities.

How do I track my order?

To track your order, you may log onto either Aramex or The Courier guy. And insert your waybill / tracking number in to keep you updated on your order.

We do however send out an email notification when your parcel is out on delivery as well as when its been received.

​Track Aramex: http://www.aramex.co.za

Track The Courier Guy: http://www.thecourierguy.co.za/tracking_home.php

What are your delivery options?

Aramex is 24-72 hours depending on the size of the parcel

The Courier Guy is 24-72 hours depending on the size of the parcel. If your parcel is extra urgent please type in on your notes as well as the date you need your robe by.